Answering FAQ’s on FMLA, ADA, PWFA, and
State Paid and Sick Leave Laws.
Helping to support you every step of the way.
FMLA FAQ
Family Medical Leave Act
What is the FMLA?
The Family and Medical Leave Act (FMLA) is a federal law that provides eligible employees up to 12 weeks of unpaid, job-protected leave for qualifying medical and family reasons, including serious health conditions, childbirth, bonding, and caregiving.
Employers must maintain group health benefits during leave and restore employees to the same or an equivalent position upon return.
How does FMLA interact with state Paid Family & Medical Leave (PFML)?
FMLA and state PFML programs can run concurrently if the reason qualifies under both laws.
However:
- Employers must follow proper designation procedures.
- Concurrency is not automatic.
- Eligibility must be verified under each law.
Failure to properly designate leave can result in extended entitlement exposure.
Can employers require employees to use PTO while receiving state PFML benefits?
No. If an employee is receiving wage replacement through a state PFML program, employers cannot unilaterally require PTO substitution, because FMLA is not considered “unpaid” in that scenario.
Employers and employees may mutually agree to supplement benefits with PTO (“top-up”), but the agreement should be documented.
Do holidays count toward FMLA leave?
If an employee takes an entire week of FMLA leave that includes a paid holiday, the full week counts toward FMLA.
If the employee works part of the week, the holiday generally does not count unless they were scheduled to work that day.
How long must FMLA records be retained?
Under 29 C.F.R. § 825.500, employers must retain FMLA records for at least three years.
Documentation includes:
- Leave dates
- Notices provided
- Medical certifications
- Eligibility determinations
- Payroll data
Certain states may require longer retention.
Can telemedicine satisfy the FMLA “in-person visit” requirement?
Yes, if…
- The visit includes live two-way video,
- An exam or evaluation occurs,
- The provider is licensed under applicable state law.
Phone calls, emails, or text-only communications do not qualify.
What are common FMLA compliance mistakes?
- Failing to designate leave properly
- Misapplying concurrency rules
- Poor intermittent tracking
- Improper PTO substitution
- Weak documentation
Consistency and centralized tracking are critical.
ADA FAQ
Americans with Disabilities Act
What is the ADA?
The Americans with Disabilities Act (ADA) requires employers to provide reasonable accommodations to qualified individuals with disabilities, unless doing so would create an undue hardship.
A disability is a condition that substantially limits a major life activity.
What is the interactive process?
The interactive process is a good-faith dialogue between employer and employee to determine reasonable accommodations.
Employers should:
- Document each step
- Explore alternatives
- Evaluate essential job functions
- Provide written follow-ups
Failure to document is a major litigation risk.
What is “undue hardship”?
Undue hardship means significant difficulty or expense based on:
- Employer size
- Financial resources
- Operational impact
Hardship must be documented and analyzed individually.
Is open-ended leave a reasonable accommodation?
Courts generally hold that indefinite leave without a likely return date is not reasonable.
Best practice:
- Time-box extensions (30/60/90 days)
- Require updated medical information
- Offer phased return-to-work options
Can employers discipline misconduct related to a disability?
Yes. The ADA does not excuse policy violations or dishonesty.
Misconduct and disability status are evaluated separately, but discipline must be applied consistently.
Does ADA protect retirees?
No. The Supreme Court held retirees lack standing under Title I of the ADA unless they were qualified employees at the time of the alleged discrimination.
How does remote work factor into ADA requests?
If remote work was previously allowed, employers may have difficulty arguing that in-person presence is always essential.
Employers should:
- Define essential functions clearly
- Document productivity outcomes
- Consider partial or trial arrangements
PWFA FAQ
Pregnant Workers Fairness Act
What is the PWFA?
The Pregnant Workers Fairness Act (PWFA) requires employers to provide reasonable accommodations for pregnancy, childbirth, or related medical conditions, even if the condition is not a disability.
How does PWFA differ from ADA?
- ADA requires a qualifying disability.
- PWFA applies to pregnancy-related limitations regardless of disability status.
- Employers cannot force leave if another accommodation allows continued work.
Can employers require leave instead of accommodation?
Under PWFA, no. Employers must explore reasonable accommodations before defaulting to leave.
A “leave-first” approach violates the statute.
What is the undue hardship standard under PWFA?
Similar to ADA, but courts expect serious consideration of temporary accommodations before denial. Documentation is essential.
What did recent court rulings change relating to PWFA?
A federal court vacated the EEOC’s interpretation, including elective abortion under PWFA’s “related medical conditions.” Other pregnancy-related protections remain intact.
Texas state agencies are now subject to EEOC enforcement under PWFA following a Fifth Circuit ruling.
What enforcement risks are emerging?
Recent EEOC lawsuits highlight:
- Forcing pregnant workers onto leave
- Failing to engage in interactive dialogue
- Poor documentation of alternatives considered
PUMP Act (Nursing Employees)
What must employers provide?
- Reasonable break time
- A private space (not a bathroom)
- Shielded from view
- Accessible as needed
- Functional (chair, flat surface, outlet)
Break frequency cannot be capped arbitrarily.
What are common compliance pitfalls?
- Using a bathroom as a lactation space
- Requiring supervisor approval each time
- Failing to pay non-exempt employees working while pumping
- No backup plan for overlapping use
Employers should audit sites annually.
State Paid Leave & Sick Leave Laws
Why is multi-state leave compliance challenging?
States vary in:
- Accrual rates
- Carryover caps
- Benefit caps
- Contribution rates
- Notice requirements
- Family definitions
Remote employees are covered based on work location, not company headquarters.
What are recent major state updates?
- Alaska: Up to 56 hours paid sick leave
- Michigan: Up to 72 hours paid sick leave
- Minnesota: Paid Leave program effective 2026
- Maine: PFML contributions active; benefits start 2026
- Maryland: Delayed until 2028
- Missouri: Paid sick leave repeal effective August 28
- Washington: Expanded job restoration protections effective 2026
- Rhode Island: Menopause accommodation protections
- Philadelphia: Menstruation and menopause protections effective 2027
What is NY Paid Prenatal Leave?
Effective January 1, 2025, all private-sector NY employers must provide 20 hours of paid prenatal leave annually.
- No accrual requirement
- Immediate eligibility
- Separate from sick leave
- Paid at regular rate
- Hourly increments allowed
Covers prenatal care and fertility treatments.
What is Minnesota ESST?
Effective January 1, 2024, ESST requires paid leave for:
- Illness
- Caregiving
- Domestic violence
- Public emergencies
Requires accrual tracking and notice compliance.
What is Minnesota Paid Leave (2026)?
- Up to 12+ weeks annually
- Broader family definition
- 88% payroll tax
- Applies regardless of employer size
- Safety leave included
What are the record retention requirements by state?
- Federal FMLA: 3 years
- California (CFRA): 4 years
- New York PFL: 6 years
- New Jersey: 3 years
Employers should adopt the longest applicable timeline.
What should HR do if ICE arrives?
- Ask for identification
- Request warrant
- Distinguish judicial vs administrative warrant
- Contact legal counsel
- Do not voluntarily consent to private area access
I-9 audits allow 3 business days to respond. Employees have right to remain silent.
How should HR handle civic duty/voting leave?
Rules vary by state:
- Texas: Paid time off unless 2 consecutive non-work hours available
- Wisconsin: Up to 3 consecutive hours
- California: Notice posting required 10 days before election
How should HR handle jury duty leave?
Federal law prohibits retaliation, but pay requirements vary by state. Employers should publish clear, plain-language policies.
Does mental health qualify under FMLA or ADA?
Yes, if it meets the definitions of a serious health condition or disability.
Best practices:
- Time-boxed accommodations
- Phased returns
- Regular documented check-ins
- Centralized tracking
Mental health is now one of the leading drivers of leave requests.
What leave compliance best practices reduce legal exposure?
- Centralized case management
- Consistent documentation
- Formal interactive process scripts
- Manager training
- Dashboard tracking of trends
- Audit-ready exports
Manual, disconnected systems create compliance gaps.
When Should Employers Consider a Third-Party Administrator (TPA)?
As CHRO responsibilities expand, many organizations outsource complex leave administration.
Employers should evaluate:
- Legal oversight capability
- Documentation consistency
- Multi-state expertise
- Audit readiness
- Technology integration
Not all TPAs are equal.
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employee leave management
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