Experience the ConnectBridge Standard
Our first - and only - priority is the administration of leave and accommodations across all 50 states and encompassing all Federal, State, and Municipal laws as well as Company policies. That means putting more care, thought, and quality into everything we offer.
If you are using a third-party administrator for leave management:
You’re likely working with a massive corporation that treats third-party administration like its third priority. Our premium support, technology, and customization can help you boost employee morale, streamline processes, mitigate liability, and gain critical insight.
If you aren't using a third-party administrator for leave management:
We help you avoid potential liability, taking endless paperwork and administration off your plate so you can get back to doing what you do best.
A new standard for support
We don’t staff our firm with entry-level, high-turnover personnel reading from a call script. With ConnectBridge, your organization gets access to a dedicated team of Leave Specialists with decades of experience connecting the dots, navigating and reviewing claims, and offering guidance to your HR staff and workforce.
- Zero call center outsourcing
- Support across phone, email, and traditional mail
- All denied claims receive second-pass review
Leading edge technology tailored to your needs
A new standard for onboarding
ConnectBridge streamlines the entire onboarding journey and takes the work off of your plate—from collecting detailed, company-specific policies and procedures via our thorough intake questionnaire, to managing incoming data and customizing workflows and communications to match your unique requirements. Simply put, we do the heavy lifting for you. As your go-live date approaches, we also offer pre-built, customizable communications and training to help share valuable information and resources with your employees and staff to ensure a smooth rollout throughout your organization.
Client needs assessment
Our comprehensive intake process gathers detailed insights about your organization including employee count, specific accommodation and FMLA leave needs, unique policies and procedures, and the organizational hierarchy to ensure we fully understand and support your distinctive workforce.
Customizable workflows
We handle the hard part by collecting the key details essential to building and launching effective workflows for your team. Throughout the onboarding experience, we hold regular and consistent meetings to improve your client experience.
Onboarding communications portfolio
As your launch date nears, we provide ready-to-use, customizable templates to efficiently distribute key information and resources to your team.
Technology integration
Our software effortlessly integrates with a broad spectrum of HR systems—including payroll, time tracking, and disability carriers. Single sign-on is also available for convenient employee access.
Consistent client meetings
Connect with our expert team on an ongoing, consistent basis to share feedback or concerns—we’re committed to refining our approach to fit your organization’s needs, on a schedule that works for you.
Existing claims management
Active claims are carefully managed and smoothly transferred during the transition to ConnectBridge, in collaboration with your HR staff or third-party administrator.
Powered by Cozen O’Connor
While we operate independently, ConnectBridge is backed by Cozen O’Connor, an AmLaw 100 firm with over 50 years of history and offices across the United States and Canada. That means you’re partnering with a company with the resources, stability and credibility you need to operate your organization with confidence.
Featured Solution
ConnectBridge Solution
We have a customizable software solution, we build around your policies and procedures, eliminating inconsistencies and employee confusion.
Client Challenge
“My current TPA doesn’t interface with our workplace policies and employee handbooks”
Experience a new standard for
employee leave management
Find out what it's like to work with a team that makes third-party administration its first, and only priority
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