Setting a new standard for federal requirements
Our first – and only – priority is third-party administration of ADA, FMLA, and PWFA claims.
ADA Compliance
Americans with Disabilities Act
ConnectBridge supports ADA eligibility assessments and facilitates the interactive process to identify the most suitable accommodations; helping organizations maintain compliance with federal regulations.
ADA Compliance
Americans with Disabilities Act
Reduce risk of compliance errors
We provide expert support in evaluating when employees are eligible for reasonable accommodations under the ADA based on potential disabilities and medical needs. If an employee is not eligible for leave under FMLA, we automatically review the case to assess potential ADA eligibility ensuring no opportunity for compliance is overlooked.
Collaborative Interactive Process
Our Leave Specialists are highly skilled in guiding the Interactive Process, fostering collaboration between employee and employer. We assist employers in identifying suitable accommodations by carefully evaluating the recommendations provided by the health care provider. Ultimately, you maintain control of the final determination, we do the heavy lifting for you by working directly with health care providers and consistently streamlining the accommodation process each and every time, for a better experience.
Get assistance with reasonable accommodations
From the very first interaction, our leave specialists obtain all necessary information and job descriptions to start the accommodation process off the right way, every time. We utilize clear, customized and easy to understand communications. Our leave specialists begin conversations with employees and work with local HR to understand the department and industry specific needs. We communicate your designations, house all of these for easy access and ensure each case is up to date while tracking recertifications timely. We ensure that important medical certifications and paperwork are organized, stored and easily accessible by employees and employers through our comprehensive platform.
Streamlined transition from FMLA to ADA to proactively prevent gaps in coverage
Employees have a dedicated ConnectBridge leave specialist who monitors when FMLA leave is nearing its conclusion. You can rest assured that ADA accommodation policies will be smoothly implemented proactively without a disjointed process or multiple cases. This provides full compliance with all relevant federal laws. We eliminate the FMLA to ADA gap and allow for a seamless transition.
FMLA Compliance
Family Medical Leave Act
ConnectBridge provides expertise in FMLA determination and administration to support federal compliance with a suite of services.
FMLA Compliance
Family Medical Leave Act
ConnectBridge provides expertise in FMLA determination and administration to support federal compliance with a suite of services
Accurate FMLA eligibility & determinations
Our CLMS-certified leave specialists, backed by advanced technology, handle every step of the FMLA process with care and precision. Our data integration model provides automatic up-to-date information, taking the lift off of HR. From eligibility to designations, you can trust us to deliver timely, accurate decisions with the experience and understanding that your employees deserve.
Smooth return to work process
We design and maintain customized return-to-work processes and forms tailored to each employer’s needs and policies. Our dedicated leave specialists proactively monitor and track anticipated return-to-work dates and any changes throughout the leave process. We collaborate closely with employees and their healthcare providers to ensure a seamless transition back to work. From confirming receipt of all required documentation to verifying return-to-work status, we handle the details; keeping both employees and employers informed every step of the way.
Up-to-date FMLA compliance
Leveraging industry-leading technology, we proactively identify and adapt to changes in national, state, and local laws to maintain full compliance for your organization at every level. Our staff attorneys automatically provide internal oversight into denials to give you complete confidence and peace of mind.
Leave tracking and reporting
With accurate FMLA tracking, our system helps your organization easily track the status of each case, intermittent leaves, and return-to-work dates. In addition, our robust reporting capabilities also helps your organization to stay compliant, spot leave trends, and proactively manage your workforce.
PWFA Compliance
Pregnant Workers Fairness Act
ConnectBridge makes PWFA accommodation assessments and implementation simple and straightforward, giving you confidence in your compliance.
PWFA Compliance
Pregnant Workers Fairness Act
ConnectBridge makes PWFA accommodation assessments and implementation simple and straightforward, giving you confidence in your compliance.
Case by case evaluations
We help employers accurately assess when employees qualify for accommodations under the PWFA due to being affected by pregnancy, childbirth, or related medical conditions. We thoroughly conduct our due diligence to ensure employees receive the maximum coverage available through overlapping protections under the PWFA, ADA, FMLA, and applicable state and local laws, while understanding your industry specific needs and challenges during the interactive process.
Employee centered, employer smart
We help you stay organized and support pregnant and postpartum employees with accommodations that promote retention, productivity, and workplace well-being. Each accommodation case and any concurrent company leaves are managed and updated in one place, for employees and employers to access or request updated changes 24/7.
Expert knowledge and care
Our Leave Specialists have years of accommodation experience and are highly knowledgeable in PWFA compliance. We are well versed in the differences between ADA and PWFA, and understand the individual needs employees may have during this important time in their lives, ensuring they’re set up to succeed from the start.
Customized accommodations
PWFA accommodations can vary and be unique not only to employees’ needs, but also to employers’ industry specific landscapes. We tailor our approach for prenatal, birth and after-birth review plans to align with the employees requests based on relevant medical documentation and a thorough review of applicable laws and company policies. We work alongside HR to navigate the workplace accommodation options and provide assurances customized to each position and accommodation requested with careful review. By use of our clear, concise communications and hands-on approach, we decrease delays or confusion of case status and determinations made for each accommodation requested.
How we're setting a new standard for third-party administration of ADA claims
Support
You and your people get access to a team of Leave Specialists and Staff Attorneys with decades of experience navigating and reviewing claims.
Technology
Access leading-edge technology that makes it easier for your employees to submit claims and easier for you to gain the insight you need to manage them.
Onboarding
Our comprehensive onboarding process allows us to customize our offering around your organization and its unique needs.
Featured Solution
Client Challenge:
"I refer employees to their existing TPA to submit FMLA/ADA/PWFA requests but often don’t hear anything about the status of the claims. I feel like I'm flying blind. And when I do hear back from the TPA, I don't feel confident that the call center personnel have a comprehensive understanding of the relevant legal requirements."
ConnectBridge Solution:
We don’t employ call center personnel. Instead, we employ experienced paraprofessionals and Leave Specialists to handle every claim. They’re true professionals who speak your language and understand FMLA, ADA, PWFA, and state leave law compliance from the ground up.
Client Challenge:
"Our current TPA fails to account for the “FMLA tail” (i.e., where an FMLA claim turns into a request for time off under the ADA)."
ConnectBridge Solution:
Upon FMLA exhaustion, our system automatically converts to the ADA interactive process, ensuring that you never miss the FMLA tail. This process includes clear and proactive communication to both the employer and employee.
Experience a new standard for
employee leave management
Find out what it's like to work with a team that makes third-party administration its first, and only priority
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